Health & Safety at the Calgary TELUS Convention Centre

From seating and foot traffic management to proper sanitization protocols, we cover every detail for safety, large and small. Our top priority is the health and safety of everyone who steps through our doors, and here’s how we take action on it. 

GBAC STAR™ Accreditation: We have achieved the Global Biorisk Advisory Council ® STAR Accreditation, a program that verifies that our venue has implemented best practices to prepare for, respond to, and recover from outbreaks and pandemics.

Masking: Currently there are no mask requirements at our venue. However, if a client requests staff to wear them, we will accommodate the request.

Ventilation: With our award-winning air filtration system, we have improved the air quality within our venue by maximizing outside air intake and optimizing air handling schedules.

Touch-free Amenities: Contactless soap and hand towel dispensers, hand sanitizer, and contactless doors are available throughout the Calgary TELUS Convention Centre.

Enhanced Sanitization Schedule: Focus is placed on high touch points on furniture and door hardware, as well as increased frequency of cleaning and sanitization in meeting rooms, washrooms, and common use areas.

Monitoring: We regularly test the effectiveness of sanitization products and procedures in use throughout the building.

Food Safety Procedures: Meals are prepared in a kitchen that adheres to Marriott International, Alberta Food Safety and Public Health requirements. All procedures for kitchen and service staff continue to be reviewed to conform to public health recommendations and Marriott International

Staff, Supplier and Contractor Pre-Shift Screening: Prior to each shift, all employees, suppliers, and contractors are required to complete a screening questionnaire and have temperature checked.

Rapid Response Plan: Identified strategies are in place to isolate and assist any guest who might experience symptoms during an event.

In addition to these general practices, we can provide specific help in other ways – such as staggering arrivals of guests, creating one-way traffic flows inside, and setting up screening stations. Reach out to our events team to find out more about how we can help!

Calgary TELUS Convention Centre Security Services

Our in-house team works 24/7 to maintain the safety and security of visitors and our facility. This team includes first responders who work with Calgary emergency services, Occupational Health & Safety officers, and a mobile security unit that extends to the surrounding +15 Skywalk connections.

We develop security and safety plans specific to each event, coordinating with planners and clients to have the services they require – security, medical, or law enforcement. Let us know what you need to make your event a success, and we will be happy to provide a tailored service option for you.