Privacy Policy

The last update of this privacy policy was made on June 1, 2023. Before using our site(s), please read this policy carefully.

Commitment to Privacy

Protecting the security and privacy of your personal information is important to Calgary TELUS Convention Centre (CTCC) and to the way we conduct our business in compliance with laws on privacy and data protection in the areas in which we operate. We hope this Privacy Policy will help you understand what personal information is collected by CTCC, how it is used and with whom it may be shared.

Automatic Collection of Non-Personal Information

When you access our Website, we automatically collect anonymous “click stream” information that is not personally identifiable, such as type of Internet browser and computer operating system used; domain name of the website from which you linked; number of visits; average time spent; pages viewed. There is no association made between this information and your identity. We may use this information and share it with our technical advisors to measure the use of our Website and improve its content. The CTCC does not use “cookies” to collect or store any information about you or your computer.

What Personally Identifiable Information is Collected on this Website?

You may be prompted to supply personally identifiable information (such as name, e-mail address and address) in order to request further information about our services, or simply ask a question about CTCC. We do not collect personal information from you unless you provide it to us. This means that you can visit our Website without telling us who you are or revealing any personally identifiable information about yourself. However, by providing personal information to CTCC, you acknowledge that you expressly consent to our collection, use and disclosure of your personal information pursuant to this Privacy Policy.

How is Personal Information Used?

When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested). For example, you may be asked to give us individual information to receive information. We may store your personal information and comments for future use and reference in order to maintain an appropriate record of our relationship with you. If there are legal requirements relating to the period of time which we must retain your personal information, we will comply with those requirements.

Disclosure of Personal Information

The CTCC may share any of your personal information with its corporate affiliates or external suppliers, but only to fulfill the purposes of use as described above. CTCC will not sell or provide your personal information to any other party, unless you provide us with explicit permission to do so or unless we are compelled by law or in the good-faith belief that such action is necessary to conform to law or to legal process served on CTCC.


Personally identifiable information is stored behind a firewall and is not publicly accessible.


This Website may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. We take no responsibility for the content of or the results you may obtain from, these other sites.

Changes to Our Privacy Policy

CTCC reserves the right to modify this Privacy Policy at any time. If we do so, we will post a notice on our home page with a link to the updated Privacy Policy. Your continued use of this Website after we post such notice will constitute your acceptance of the new terms and their application to your use of this site, including personal information previously furnished, as if they were the initial terms. However, we will seek your consent for use of any personal information for purposes other than those you have agreed to previously.

Questions and Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information, please contact (403) 261-8583 or Link to IT general email